CRM Specialist


  • Analytical thinking, enthusiasm, and persistence;
  • Experience in digital marketing is a plus;
  • Project management capabilities, including the ability to accurately specify project timeframes, dependencies and risk factors;
  • Customer & performance-oriented mindset to analyze quantitative and qualitative data to make strategic decisions;
  • Team player with strong organizational and communication skills;
  • High level of MS Office (Excel, Word), basic HTML knowledge;
  • Fluency in English. French or German will be considered as an advantage;
  • A degree in Marketing, Economics, Computer Science or Business would be beneficial.

Main responsibilities:

  • Organize and coordinate promotions, email templates, promotion mechanics, segmentation;
  • Develop, execute and manage creative data-driven CRM campaigns (including but not limited to email, push, SMS, etc.) that engage our customers in different moments in their customer journey;
  • Preparation of the marketing calendar in line with business objectives;
  • Execution and monitoring of promotional campaigns;
  • Configuration of all bonuses and campaigns needed to implement the marketing plan;
  • Constantly looking for new solutions to further drive business growth;
  • Set specific strategies to retain clients Managing the process of planning, execution, and evaluation of sales campaigns;
  • Closely cooperating with marketing team: defining campaign structure and content planning;
  • Data monitoring in order to enhance existing campaigns and/or making suggestions for future promotional activity;
  • Assist in optimizing the team’s efficiency by optimizing processes both internally and externally;
  • Create new strategies for the CRM process;
  • Coordinate all campaign-related activities with the responsible stakeholders, e.g. planning, segmentation, and campaign evaluation.

Why work with us:

  • Employees can work remotely;
  • Attractive remuneration package, including health insurance, food vouchers, sports card, coffee, tea, fruits, and snacks in the office and unforgettable team buildings;
  • Work in a young and dynamic environment, where you will feel like you are with your friends;
  • Many opportunities to grow and expand your professional experience in this fast-developing company;
  • Work in a modern and conveniently located office building;
  • We build a great and complex product that millions of people will use and appreciate every day;
  • A place where you can express your opinions and improve your knowledge base daily;
  • We trust our team members to work independently with minimal direction and supervision. You can define your role;
  • If you come across a problem that you can’t fix, you will never be expected to solve it alone.

If you think this job will be the perfect fit for you, fill the form below and attach your CV.
Only short-listed candidates will be contacted for further communication. All applications will be treated with strict confidentiality.